Linda Lane Resume 6.7.2002

http://www.wonderlane.com

206-632-1736 Linda@wonderlane.com

Career Interests:

Senior Program/Project Manager: direct, and bridge disciplines creating new technology with enthusiastic creative and technical individuals in Web based and integrated software applications, film and animation, TV, video, graphical, Internet, eCommerce, streaming media, content delivery, eBusiness services.

Experience

eBusiness Senior Systems Analyst, Seattle, WA 6/2001 – 2/2002

Web enable a 2 billion dollar a year financial firm, based in Washington, Oregon, and Alaska. Plan and execute successful project to provide Internet based services and eCommerce under budget and on deadlines. Client is Sales department; audiences are northwest Employers, Brokers/Agents, Providers and Individual Members.

Lead Web capability design and implementation projects in support of eBusiness initiatives. Serve as a consultant to business constituents with an emphasis on scoping, project definition, requirements formulation, solution design, and implementation execution, and deployment though all stages of system development life cycle, from requirements gathering, dev, Test (Q/A), security audit, beta pilot, through launch.

Collaborate with business subject matter experts, IT staff, and eBusiness staff in-house, arrange contacts, write RFPs (Request for Proposal), SLA’s (Service Level Agreements), review and reword contracts, SOWs (Statement of Work), and work assignments for outsourced projects, including UI Design, Web application development, and web software application and network environment Security Audits. Supervise projects to completion.

Systematically introduce change within a well-established company, and advise on adding new technical systems to create and deploy software, and Web based interactive documentation processes enterprise wide.

Responsibilities:

· Lead requirements and analysis efforts of design and development of Web capabilities

· Perform interactive design and Web site information architecture for Web implementations

· Test planning and leading security audit with 3rd party firms, including developing process around online contracts and legal agreements

· Hire, supervise and approve work of developers, designers, testers, network engineers and consultant firms. Evaluate, document, and improve processes and procedures.

· Document large-scale project with RFPs, SLAs, SOWs, contracts and signatures, work assignments, roles and relationships matrices, and postmortem evaluations.

· Plan next phase: Brokers Portal; review and edit Use Cases, Visibility Matrix.

Qualifications:

· Complex systems analysis and development experience with increasingly difficult systems

· Sense of humor

Sites: https://rapidrate.premera.com, https://rapidrate.lifewisehealth.com

Art Director, Krogstad Studios Seattle, WA 3/2001 - 6/2001

After the dotcom crash I moved back to Seattle and collaborated with Seattle Director Karl Krogstad on his full-length feature film, “Great Uncle Jimmy”, while looking for full time employment in the IT field. Seattle Art Museum showed the first 40 minutes on Jan 18, 2002.

Provide Art Direction for car action sequences using live actors, car, digital camera, and prints. Design, paint, and lead teams of painters on hand painting of three large murals, sizes: 20ft X 8ft, 12ft X 8ft, 8ft X 8ft, of realistic, representational, and abstract art. Scene decoration with original art work. Video documentation. Motivate crew and cast members during preparation, filming, and demolition of sets. Shoot and alter images for KK's web site.

Rare Medium, RareCSP eCommerce division, Orange County, CA 8/2000 – 12/2000

Principle Strategist, Production Director, Enterprise Project Director

Manage and advise on new product evolution, sales, and marketing endeavors for B2C and B2C product line (VB COM using the Microsoft platform). Lead team of 27 employees; project managers, software engineers, design techs, and assistants, creating eCommerce sites using the RareCSP e-commerce engine.. Establish business relationship with JD Edwards. Report to VP of LiveMarkets.

· Primary Liaison to executive management of client firms for new projects, responsible for setting and managing client expectations.

· Prepare projects scope, gather and manage requirements, budget and detailed plans. Lead project review meetings with the client and prepare regular status reports to facilitate client communication.

· Manage resources to ensure project delivery within planned timeframes and budget.

· Prepare and administer project control guidelines, project plans, and status to clients and internal Rare team members. Responsible for identifying key issues and managing project risks to ensure successful delivery.

Represent RareCSP at Microsoft functions in Redmond. Lead implementation and $250K + up-sell to B2C client. Process designer and strategy on developer / project manager certification program. Extensive travel to client sites, for business development, and to Rare offices in SF, OC, Dallas from Folsom, CA.

Sites:

· Wood Associates, http://www.brandalley.com

· OshKosh B’Gosh’s http://www.oshkoshbgosh.com

Pandesic LLC, Web Development Services, Folsom, CA 8/1999 - 8/2000

Pandesic was the largest e-commerce ASP in the US, using a proprietary API, SAP backend, SQL databases, MS Site Server, Java/JSP, and VB based COM /DCOM with more than 100 enterprise level e-com sites live.

Developer Relations Manager

Form and maintain strategic business alliances with systems integration firms, partners, and developers. Create, conduct and analyze developer surveys to determine developer's needs. Advise Tools, Education units, and Core Development to create needed information programs, and tools.

· Instrumental in assisting e-commerce startup Propel's CEO, Steve Kirsch in recruiting 17 core developers when Pandesic closed down operations.

· Facilitated Pandesic employees in applying to Peter Boit, Microsoft's VP of eCommerce, Lucy Milgram, CFO of RareCSP's new e-commerce business practices, and with KPMG.

Web Development Manager

Direct a creative technical team, which included 11 senior consultants with ASP, IIS, SQL, R/3 - SAP and senior web development backgrounds to deploy e-commerce sites; bringing live more than 48 e-com sites and site extensions in 8 months -- as of August 2000. Interact with clients, merchants, site developers, programmers, business process engineers, installs engineers, account managers, deployment managers and web development partners.

· Formulate planning and project management strategies, design solutions for project driven web sites to provide best practices, code samples, overviews, project plans, and process designs.

· Create new web-based tool designs based on developer's needs, drive info base: tracking databases, knowledge base, and Pandesic developer site designs, http://developer.pandesic.com . http://www.pandesic.com

· Spearhead establishment of developer training, and Pandesic certified education program.

· Interview and hire award winning staff.

Pandesic Enterprise Level Web Sites and Online Content

I supervised teams on the coding and design, or managed business relationships on the following 48 e-commerce sites:

http://www.Adidas.com

http://www.Advantage123.com

http://www.Animenation.com

http://www.ArtistDirect.com

http://www.AudioCafe.com

http://www.BeautyJungle.com

http://www.Bevmo.com

http://www.BigTray.com

http://www.BrandAlley.com

http://www.ChildrensPlace.com

http://www.CloseOutNow.com

http://www.Confetti.com

http://www.Craftshop.com

http://www.DVDExpress.com

http://www.E-CompanyStore.com

http://www.eHobbies.com

http://www.ElSitio.com

http://www.Eonline.com

http://www.EsperanzaWorks.com

http://www.everythingdecor.com

http://www.e-Vineyard.com

http://www.Expressions.com

http://www.Eyestorm.com

http://www.Farmamundo.com

http://www.FoldedEdge.com

http://www.Fusion.com

http://www.Giants.com

http://www.GreatFood.com

http://www.GreenAcre.com

http://www.GrocerOnline.com

http://www.HHGregg.com

http://www.HiFi.com

http://www.KitchenCollection.com

http://www.Lab21.com

http://www.mallibu.com

http://www.MoonBuzz.com

http://www.Nebaum-Coppola.com

http://www.OshKosh.com

http://www.Ouch.com

http://www.Pandesic.com

http://www.PetPeople.com

http://www.PetroDirect.com

http://www.Regscan.com

http://www.SanJoseSymphony.com

http://www.SFGiants.com

http://www.SportsHabitat.com

http://www.SXSportsMed.com

http://www.TransferMagic.com

Northshore Tech Group, Seattle, WA 2/1999 - 8/1999

Program Manager , Marketing Manager

Internet solutions technology project manager reporting directly to CEO, spec'ing business to business, triple-tier, e-commerce sites for several clients. Create multiple e-commerce internet sites, http://www.wcollect.com, http://www.safetyandsupply.com, such as a charity auction site for Roseanne Barr, http://www.roseannesgarage.com.

Saltmine (MPL), Bellevue, WA 10/1997 - 1/1999

Program Manager, Marcom Manager

Manage 22 technical employees through empowering and improving their skill sets on Web based solution projects, implementing cutting edge technology; report directly to CEO, CFO, Exec. VP. Product development planning and estimate project completion dates. Allocate resources, interview candidates and employees for diverse web-based projects, and Windows based applications.

· Manage C/C++, PERL, Java, Javascript, ASP, HTML 3.0/4.0, DHTML, SQL, Oracle, middleware, Web site developers, programmers, scripters, testers and project managers.

· Define business needs, create business partnerships through events

· Meet with prospective clients

· Formulate PR and product advertising, research e-commerce

· Yearly project plan, budget and implementation of Public Relations and Marketing (events, trade shows, PR) for the fastest growing private firm in Washington State.

List of web sites produced at http://www.wonderlane.com/websites.html

RealNetworks, Inc, Seattle,WA 4/1996 - 10/1997

Research Engineer, Web Designer

Strategic Web site planning and user interface design for end users and internal support engineers. Devised solutions to high demand support needs for state of the art audio, video and multimedia streaming Internet software using the client to interact with Web site as information delivery mechanism with substantial cost savings to company. Advised on new feature sets.

· Conceived of RealStore site, implemented by marketing department.

· Improve Real websites in HTML, create forms with database backend:

· RealNetworks site received one million hits every two days

· Dialup and TCP/IP networking, firewalls, plugins, Windows 3.1x, 95/NT, Mac and UNIX

· Wrote 100+ knowledge base articles, Review and edit manuals

Keane for Adobe, Microsoft, Seattle,WA 6/1995 - 3/1996

Certified Engineer

Interact with customers regarding Adobe Photoshop, Fetch, Windows 95, Stratford Medical Database, Games, Microsoft Office for MacOS, Windows 3.1x and 95. Escalation engineer.

· Certified Microsoft Advanced Networks Engineer.

· (Windows 3.1.x, Win 95, NT, Novell Netware)

· Certified Microsoft Windows 95 Support Engineer

· Certified Adobe Photoshop Bi-Platform Technician

Freelance Consultant, Seattle, Bellevue 1/ 1994 - 6/1995

Manager

Graphic Artist

Video Editor

Perform diverse tasks for many companies on a contract basis, on Macs and PCs. Companies included - MacTemps, Handy Mac/PC, Microsoft Multimedia, JHK & Associates, Videodiscovery, Barrett Consulting, Hatachi.

· Team Manager for 15 artists and animators

· Used ATT’s RIO to create 500 graphics for educational CDs

· Created successful engineering proposals ($75,000+)

· User interface consultant for games, consumer CDs, internet graphics

· Process designer for animation and software package development

Travels

India, Nepal, Thailand, Oct. - Dec. 1990,1993,1999

Videographer / editor

Volunteer videotaping historical sites

Microsoft Corporation, Systems, Redmond, WA 10/1989 - 9/1993

Microsoft Developers Network Digital Graphics Specialist, Team Lead/Mentor

Pioneered development of graphics processing techniques for online software. Prepared all graphics and processes for high visibility software development product, the Microsoft Developer's Network and Technet CDs from worldwide sources. Full autonomy for establishing procedures.

Recruited programmers to develop graphics tools. Led testing for graphics content. Manage four full time and temporary assistants. Wrote and edited white papers and knowledge base articles. Software Library Manager administrator (Visual Source Safe).

· Received The Excellence Award, Graphics Business Unit, 1992 Technical Editor for Multimedia Viewer 2.0 Manual

· Gave speech "The Future of Multimedia and Online Documentation", 1993 for designers, user education specialists, programmers

· Advised Microsoft's VP of International Gordon Smith on international company policy

· Mentor Product Engineer II

Education

Sacramento State University, Spring 2000: Visual Basic

Cornish Institute, Bachelor of Fine Arts in Art (BFA): Filmmaking

University of Washington, Arts and Sciences

University of Alaska, Computer Science (FORTRAN, Pascal)

Technical and Business Process Training / Certifications

2001 Xpedio Stellent Content Server

2001 Introduction to Medical Insurance

2001 Edward Tufte's “Presenting Data and Information” Seminar

2000 Jakob Nielsen's “Web Usability” Seminar

2000 Harry S. Dent’s SACTO Lecture, “Helping People Understand Change”

2000 Introduction to SQL 7.0, Pandesic Training

2000 Microsoft Certified Training in Visual InterDev

2000 Pandesic Fulfillment Component Training

2000 Pandesic Developer Training

1999, 2000 Pandesic eCommerce Merchant Education; phases 1, 2

1998 Microsoft Certified Advanced Training in Visual Studio 6.0

1996 Certified Microsoft Advanced Networks Engineer

1996 Certified Microsoft Windows 95 Support Engineer

1996 Certified Adobe Photoshop Bi-Platform Technician

1990 First Microsoft Certified MacOS / Windows Engineer

Microsoft Graphics Business Unit