Effort
in
hours
Duration
Over
Weeks
Or
Months
Inception
Launch
Web Lifecycle Methodology
Maintenance
Phases
  |  Wonderlane Studios
1
2
3
4
5
7
6
8
9
10
11
Product Document Library, Training
10
Support training and validation, product documentation and library content management, online and interactive Helpfile and text management, Helptext updates, Support Training on selfhelp systems, Product documentation and marketing output
Deliverables
Processes
Legal wording, Code, UI Design Reviews, FAQs, Glossary, Search, HelpText, Code Review, Weekly meetings, and Milestone Review, New phone lines, and support email addresses
Staff
Product Training Managers, Content Development and Delivery Managers, Technical Writers, Technical Graphics
Team members listed here.