

Duration
Over
Weeks
Or
Months



































Web
Lifecycle Methodology
Product
Document Library, Training
10
Support training and validation, product
documentation and library content management, online and interactive Helpfile and text
management, Helptext updates, Support Training on selfhelp systems, Product documentation and
marketing output
Deliverables
Processes
Legal wording, Code, UI Design Reviews, FAQs, Glossary, Search,
HelpText, Code Review, Weekly meetings, and Milestone Review, New phone lines, and support
email addresses
Staff
Product Training Managers, Content Development and Delivery Managers,
Technical Writers, Technical Graphics