Linda Lane works in high tech as a product and program manager, UI designer / Information Architect, consulting with firms such as Microsoft, Amazon, RealNetworks, Intel, SAP, etc. Her current focus is to infuse life into business user interface design. On the Web and with software applications this means designing clean, beautiful, playful, fun, easy to use websites and applications with a community focus.
Lane was born in Seattle and raised in Alaska - giving her the best of both worlds. She returned to Seattle to attend the University of Washington, after which she worked at Microsoft for 4 years -- just before Microsoft Windows 3.0 launched. Currently she is a Master's candidate studying in two programs - Masters of Science in Information Management at the UW iSchool, and the User-Centered Design Certification program in Technical Communications. Her undergrad degree is in Fine Art from Cornish College of the Fine Arts, also in Seattle, Washington, USA.
Lane is a world traveler who delights in recording the world through
photography and videography. In her spare time (like we all have any of
that!) she paints paintings, creates digital art, helps people design
and decorate interiors, studies fashion, history, the future, and writes
a blog combining her many
interests and love of human endeavor.
A complete list at: http://www.wonderlane.com/websites.html
Recommendations and answers to questions
on product management.
Link to detail experience page
Seattle, Washington, Aug 2007 - Feb 2008 (-5 weeks in Asia as photographer)User Interface Designer
Application delivery user interface design. See downloader I designed. Other UI ecommerce design projects, logos, marketing materials under non-disclosure agreement.
Redmond , Washington, May 2007 - July 2007Product Manager
Analyze, design and build Solution Owner Planning artifacts in partnership with Product Activation Operation Services and Business Group teams to support current and future Operations Programs/projects and cross portfolio planning efforts. Provide planning, capability mapping, heat map and roadmaps to identify business change requirements to support
the strategy in Fiscal Year (FY08) regarding $7 – $30 + million dollar budget. Assist in the creation of Solution Delivery Organization Planning Documents, Roadmap; Key Required Capabilities High level vision, scope Business Case and Product plans.
Create and deliver Solution Delivery artifacts (i.e. vision and scope, Business Requirements Document, Business Case etc) Capability Roadmap /Heat map, Center of Excellence ROM planning Business Requirements Document/User scenarios, and drive core team meetings with stakeholders and weekly routine status and reporting.
Teaching Assistant
Web Tools
and Development
Introduction to fundamental web technologies with an emphasis on scripting
and programming. Includes both client and server technologies. Examines
effective information architecture for Web sites, information presentation
on Web pages, privacy policies, and Web security. (INFO
344, 5 credits)
Program Manager
Lead an 18 person team -- 3 functional
analyst / PMs, 8 developers (C+/C++, .NET, SQL), and 7 testers -- manage
building backend functionality for Microsoft's
Windows Genuine Advantage software which allows validated Windows
users to install updates and premium content for versions of Windows (including
Vista) operating systems and applications, such as Office.
Create BRDs and write functional specifications: spec and develop business
cases for download authentication based on Active X controls over a .NET
framework. New project performs IP address filtering for India Starter
Edition English version of XP. Lead my team to success via transparent
communication.
• Coordinate project logistics through Sharepoint services using
Microsoft's Light SDLC compliant with SOX act.
• Interview and hire new employees.
• As a scrum master I manage the 'white space' of responsibilities
between people and projects.
Design / UI
Website IA and design reviews for MS Office 12 Live eCommerce download
site.
Product Manager
As a world wide Product Manager in MSN Spaces blogging
software worked on go to market capabilities for international product
launch April 7, 2005 with Sr. PM Moz Hussain Responsibilities included
reviewing and identifying safety policy, process, procedure, and feature
improvements, drafting Code of Conduct, MSN Safety Guiding Principles,
and GTM documentation, and business user acceptance reporting.
Create world wide mapping and recommendation of Support improvements,
build information Sharepoint site for support teams, and advise on safety
features in product and across MSN Communities. Marketed Spaces to 107.7
The End Radio station for sponsorship of The End Fest 14 alternative
music annual concert.
Senior Product Manager
UI / UX Designer
Usability Analyst
Web planning, program management, eCommerce, and marketing consulting for all sizes of businesses and government agency's Web sites. Draft marketing proposals, gather requirements, establish scope, and revise existing sites and/or design and build new sites. Gather or create content, create wireframes, mockups, do photography and make 'look and feel' designs for use in styles of marketing and branding on the Web.
Issaquah, Washington, April 2003 - March 2004Product Manager / UI Designer
Designed Microsoft's new proprietary world wide eCommerce
solution with Sr. PM Pete Selden. Implemented two major ecommerce sites
for Microsoft on existing Order Management /Order Processing platform
(ASP porting to ASP.Net) in six languages.
Provided analysis of twenty one eCommerce sites and process to redesign
OM 5.0 interface. New interface will provide completely flexible interface
over .NET framework to upgrade more than 100 eCommerce sites, and more
easily add new tenants to highly successful eCommerce platform. Advise
on tools, privacy and other related issues.
Senior Systems Analyst and Program Manager
Managed the development of RapidRate, the first web
based application for Washington and Oregon medical insurance Brokers
and Agents to rate policies. Web enable a 2 billion dollar a year financial
firm, based in Washington, Oregon, and Alaska. Lead security and UI
audits.
With a team of developers and development managers Lane also reviewed
a number of end-to-end enterprise software lifecycle solutions covering
requirements definition and management, code and content development,
and change and configuration management, with a focus on administration
tracking and functionality over the web. Her pick for the winning application
was Starbase, purchased shortly after by Borland.
Seattle, Washington, March 2001 - June 2001
Art Director
After the dotcom crash I moved back to Seattle and while looking for full time employment in the technical field, worked with award-winning Seattle Director Karl Krogstad on his film, "Great Uncle Jimmy".
Orange County, California, August 2000 - December 2000Principle Strategist
eCommerce Enterprise Director
Managed and advised on new product evolution, sales, and marketing endeavors for B2C and B2C product line (VB and COM using the Microsoft platform). Lead team of 27 employees; project managers, software engineers, design techs, and assistants, creating eCommerce sites using the RareCSP eCommerce engine. Liaison to executive management of client firms.
Folsom, California, August 1999 - August 2000Developer Relations Manager
eCommerce Web Dev Manager (now termed "Release Manager")
Pandesic was the largest ecommerce ASP in the US by
2000; used a SAP backend (with Access dataload tools, SQL databases,
and VB based COM and BAPI's) for more than 100 enterprise level e-com
sites. As the release managers my team and I were responsible for consulting
on more than 48 enterprise level ecommerce sites and site extensions
in one year, setting the record for 2000.
Promoted to Developer Relations Manager due to work on developer education
project.
Marketing Manager
Internet solutions technology project manager reported directly to CEO, spec'ing business to business, triple-tier, eCommerce sites for several clients. Create multiple eCommerce internet sites, such as a charity auction site. Manage, plan and create related Internet, Extranet, and Intranet sites, to interconnect with national distributor's databases.
Bellevue, Washington, October 1997 - January 1999Project Manager
Webmaster
Marketing Manager
Manage 22 technical employees through empowering and improving their skill sets on Web based solution projects, implementing cutting edge technology; report directly to CEO, CFO, Exec. VP. Product development planning and estimate project completion dates. Allocate resources, interview candidates and employees for diverse web-based projects, and Windows based applications.
Seattle, Washington, April 1996 - October 1997Research Engineer
Webpage Designer
Strategic Web site planning and user interface design for end users and internal support engineers. Devised solutions to high demand support needs for the first state of the art audio, video and multimedia streaming Internet software by using the client to interact with Web page as the information delivery mechanism.
Seattle, June 1995 - March 1996Certified Engineer
As escalation engineer, interact with customers regarding Adobe Photoshop, Fetch, Windows 95, Stratford Medical Database, Games, Microsoft Office for MacOS, Windows 3.1x and 95.
Seattle, Bellevue. January 1994 - June 1995Manager
Graphic Artist
Video Editor
India, Nepal, Thailand, Oct. - Dec. 1990, 1993, 1999, India - Oct - Nov 2003
Videographer / editor Redmond October 1989 - September 1993
Digital Graphics Specialist
Pioneered development of graphics processing techniques for online software. Prepared all graphics for high visibility software development product, the Microsoft Developer's Information (MSDN) and Technet CDs from worldwide sources. + Received The Microsoft Excellence Award, Graphics Business Unit, 1992
Prior Experience
Alaska & SeattleArts Manager:
Managed 15 artists for Alaska Repertory Theatre
Art Coordinator, Art Bank:
at the Smithsonian Institution, Alaska State Council on the Arts, Arts
Alaska, galleries, theater groups, concerts and exhibitions
Art Teacher:
at universities, colleges
Advertising Designer:
at arts organizations, national magazines
Art Director, Set & Graphics Designer, Unit Production Manager:
Krogstad Studios films
Digital Graphic Designer and trainer:
Produced 9 four-color national print magazines every two weeks
Wildlife Photographer:
US Fish and Wildlife Service, Southcentral Alaska.
Image Editor:
for fine artists exhibitions, Seattle.
| Macromedia | Dreamweaver MX (hand scripting HTML, DHTML, Javascript), Flash MX, Freehand, Premiere |
| Adobe | Photoshop, Image Ready, PhotoAlbum |
| Ipswitch | FTP Pro Suite |
| RealNetworks | Real Media, RealPlayer, RealServer, RealVideo (also contributed to product feature development) |
| Microsoft | Office, Word, Excel, Project, Powerpoint, Visio, Outlook, Publisher, MS Messenger |
| Microsoft | Order Management (also contributed to product design and UI development 5.0) |
| Microsoft | Flash.exe (also contributed to product development v. 1.0) |
| Microsoft | Visual InterDev, Visual Studio (also contributed to product feature development v.6) |
| Microsoft | All versions of Windows Operating System (also contributed to development of Win95 GUI) |
| Apple | MacOS |
| Open Source | UNIX |
| Six Apart | Typepad |
| QUALCOMM | Eudora |
| Microsoft | Networks (Windows 3.1.x, Win 95, NT) |
| Novell | Netware |
| Google Search Engine & advertising | |
| Rational | RUP |
| Microsoft | SQL7, Database design |
| BPMS | Business Process Design |
| Ipswitch | WSFTPro |
MS, Master of Science, Information Management, University Washington
Master of Science in Information Management - MSIM 2008
The Information Management Framework
Design Methods for Interaction and Systems (HCI. UI, UX)
Human Aspects of Information Systems (Human centered design)
Organization of Information Resources (Metadata, IA)
Management of Information Organizations (Business Management)
User Interface & Privacy – Independent Study TA Informatics
Information Services and Resources (Program, Product Management)
Principles of Database and Semi-Structured Data Systems (XML)
Member of the University of Washington's Architectural Commission
Representative to the UW's Educational Technology Faculty Council
Visual Basic, 2000
Bachelor of Fine Arts in Art
Painting, Filmmaking and Music
Computer Science (FORTRAN, Pascal)
| 2003 | Writing Effective Use Cases, Microsoft eCom |
| 2003 | Macromedia Flash MX Designer |
| 2002 | Macromedia Flash MX Developer |
| 2002 | Macromedia Studio MX |
| 2002 | Beginning Macromedia Flash MX |
| 2002 | Delivering Results with Rich Internet Applications |
| 2002 | Data-Driven Sites |
| 2002 | Fundamentals of ActionScript in Macromedia Flash MX |
| 2002 | Using Dreamweaver MX to Develop ASP.NET Applications |
| 2002 | Implementing HIPPA |
| 2001 | Xpedio Stellent Content Server |
| 2001 | Introduction to Medical Insurance |
| 2001 | Edward Tufte's “Presenting Data and Information” Seminar |
| 2000 | Jakob Nielsen's “Web Usability” Seminar |
| 2000 | Harry S. Dent’s SACTO Lecture, “Helping People Understand Change” |
| 2000 | Introduction to SQL 7.0, Pandesic Training |
| 2000 | Microsoft Certified Training in Visual InterDev, |
| 2000 | Pandesic Fulfillment Component Training |
| 2000 | Pandesic Developer Training |
| 1999, 2000 | Pandesic eCommerce Merchant Education (phase 1, 2) |
| 1998 | Microsoft Certified Advanced Training in Visual Studio 6.0 |
| 1996 | Certified Microsoft Advanced Networks Engineer, (Windows 3.1.x, Win 95, NT, Novell Netware) |
| 1996 | Certified Microsoft Windows 95 Support Engineer, |
| 1996 | Certified Adobe Photoshop Bi-Platform Technician |
| 1990 | First Certified bi-platform MacOS/Windows Engineer Microsoft Graphics Business Unit |
My ideal job is to cooperatively, effectively
enable creative, intelligent futurists to envision the software and
business or company of the future and bring it into reality.
Ideal team – enthusiastic people with the ability and intelligence
to extrapolate into the future, and work for the benefit of others.
• Design and implement visionary and social economic changes
• High interest in linking television and computer technologies
