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Résumé of Linda Lane | Product Manager manage > resume Education User-Experience Design, iSchool, University of Washington, Seattle USER-CENTERED DESIGN CERTIFICATE, UCDC, USER CENTERED DESIGN AND ENGINEERING, UW The Information Management Framework Design Methods for Interaction and Systems (HCI, UI, UX) Human Aspects of Information Systems Organization of Information Resources (Metadata, Information Architecture) Management of Information Organizations (Business Management) User Interface Design & Privacy–Independent Study: TA Informatics Information Services and Resources (Program, Product management) Principles of Database and Semi-Structured Data Systems (XML, RDB) Principles of Law, Policy, and Ethics in Information Management User-Centered Design Processes Research Theory and Application in Technical Communication (Statistics) Stakeholders, Information, and Technology Capstone: The Fruit and Path, Tagging, Folksonomies, metadata for photos, photography exhibit, SEO (Search Engine Optimization) Appointments representing graduate students: • UW Architectural Commission • Representative Educational Technology Faculty Council California State University, Sacramento, Visual Basic University of Alaska, Anchorage, Fine Arts, Geology, Computer Science USABILITY SEMINARS Jakob Nielsen's “Web Usability” Edward Tufte's “Presenting Data and Information” Memberships: • Information Architect Institute • Puget Sound SIGCHI • Microsoft Alumni Network PUBLICATIONS CEO Magazine White Paper on Saving IT Costs 2007, Ovimagazine writer 2006-08, blogs Work Experience Link to detailed experience page San Francisco Bay Area, California Aug – Dec 2008 Sr. User Experience Architect / Business Analyst Senior Consultant Business analysis and User Interface design for Visa Corp’s Web-based public facing high end applications, and Windows based access control and security software systems. SharePoint branding design proposal for EA (Electronic Arts). UI design for Android-powered phone application (on the T-Mobile G1). Bellevue Redmond Feb – April 2008Sr. User Experience Architect For large corporate ecommerce and simple games design, invented new marketing tools, create and iterate design flows, mockups, wireframes, workflows, prototypes, illustrations, design options, plan user interface usability testing and define requirements. Seattle, Aug 2007 – Feb 2008User Interface Designer Application delivery user interface design. See downloader I designed. (-5 weeks photographer in Asia between two projects) create and iterate design flows, mockups, wireframes, workflows, prototypes, requirements. Ecommerce UI, invented new marketing tool. Redmond , Washington, May 2007 - July 2007Product Manager Analyze, design and build Solution Owner Planning artifacts in partnership with Product Activation Operation Services and Business Group teams to support current and future Operations Programs/projects and cross portfolio planning efforts. Provide planning, capability mapping, heat map and roadmaps to identify business change requirements to support
the strategy in Fiscal Year (FY08) regarding $7 – $30 + million dollar budget. Assist in the creation of Solution Delivery Organization Planning Documents, Roadmap; Key Required Capabilities High level vision, scope Business Case and Product plans. Teaching Assistant Web Tools
and Development Program Manager Lead an 18 person team -- 3 functional
analyst / PMs, 8 developers (C+/C++, .NET, SQL), and 7 testers -- manage
building backend functionality for Microsoft's
Windows Genuine Advantage software which allows validated Windows
users to install updates and premium content for versions of Windows (including
Vista) operating systems and applications, such as Office. Product Manager As a world wide Product Manager in MSN Spaces blogging
software worked on go to market capabilities for international product
launch April 7, 2005 with Sr. PM Moz Hussain Responsibilities included
reviewing and identifying safety policy, process, procedure, and feature
improvements, drafting Code of Conduct, MSN Safety Guiding Principles,
and GTM documentation, and business user acceptance reporting. Senior Product Manager UI / UX Designer Usability Analyst Web planning, program management, eCommerce, and marketing consulting for all sizes of businesses and government agency's Web sites. Draft marketing proposals, gather requirements, establish scope, and revise existing sites and/or design and build new sites. Gather or create content, create wireframes, mockups, do photography and make 'look and feel' designs for use in styles of marketing and branding on the Web. Issaquah, Washington, April 2003 - March 2004Product Manager / UI Designer Designed Microsoft's new proprietary world wide eCommerce
solution with Sr. PM Pete Selden. Implemented two major ecommerce sites
for Microsoft on existing Order Management /Order Processing platform
(ASP porting to ASP.Net) in six languages. Senior Systems Analyst and Program Manager Managed the development of RapidRate, the first web
based application for Washington and Oregon medical insurance Brokers
and Agents to rate policies. Web enable a 2 billion dollar a year financial
firm, based in Washington, Oregon, and Alaska. Lead security and UI
audits. Seattle, Washington, March 2001 - June 2001 Art Director After the dotcom crash I moved back to Seattle and while looking for full time employment in the technical field, worked with award-winning Seattle Director Karl Krogstad on his film, "Great Uncle Jimmy". Orange County, California, August 2000 - December 2000Principle Strategist eCommerce Enterprise Director Managed and advised on new product evolution, sales, and marketing endeavors for B2C and B2C product line (VB and COM using the Microsoft platform). Lead team of 27 employees; project managers, software engineers, design techs, and assistants, creating eCommerce sites using the RareCSP eCommerce engine. Liaison to executive management of client firms. Folsom, California, August 1999 - August 2000Developer Relations Manager eCommerce Web Dev Manager (now termed "Release Manager") Pandesic was the largest ecommerce ASP in the US by
2000; used a SAP backend (with Access dataload tools, SQL databases,
and VB based COM and BAPI's) for more than 100 enterprise level e-com
sites. As the release managers my team and I were responsible for consulting
on more than 48 enterprise level ecommerce sites and site extensions
in one year, setting the record for 2000. Marketing Manager Internet solutions technology project manager reported directly to CEO, spec'ing business to business, triple-tier, eCommerce sites for several clients. Create multiple eCommerce internet sites, such as a charity auction site. Manage, plan and create related Internet, Extranet, and Intranet sites, to interconnect with national distributor's databases. Bellevue, Washington, October 1997 - January 1999Project Manager Webmaster Marketing Manager Manage 22 technical employees through empowering and improving their skill sets on Web based solution projects, implementing cutting edge technology; report directly to CEO, CFO, Exec. VP. Product development planning and estimate project completion dates. Allocate resources, interview candidates and employees for diverse web-based projects, and Windows based applications. Seattle, Washington, April 1996 - October 1997Research Engineer Webpage Designer Strategic Web site planning and user interface design for end users and internal support engineers. Devised solutions to high demand support needs for the first state of the art audio, video and multimedia streaming Internet software by using the client to interact with Web page as the information delivery mechanism. Seattle, June 1995 - March 1996Certified Engineer As escalation engineer, interact with customers regarding Adobe Photoshop, Fetch, Windows 95, Stratford Medical Database, Games, Microsoft Office for MacOS, Windows 3.1x and 95. Seattle, Bellevue. January 1994 - June 1995Manager Graphic Artist Video Editor India, Nepal, Thailand, Oct. - Dec. 1990, 1993, 1999, India - Oct - Nov 2003 Videographer / editor Redmond October 1989 - September 1993 Digital Graphics Specialist Pioneered development of graphics processing techniques for online software. Prepared all graphics for high visibility software development product, the Microsoft Developer's Information (MSDN) and Technet CDs from worldwide sources. + Received The Microsoft Excellence Award, Graphics Business Unit, 1992 Prior Experience Alaska & SeattleArts Manager:
MS, Master of Science, Information Management, University Washington
My ideal
job is to cooperatively, effectively enable creative, intelligent futurists
to envision the software and business or company of the future and bring
it into reality. |
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