About
Wonderlane Studios
Hi! I'm Linda Lane,
Chief UX Strategist
An experienced strategic advisor to managers and executives as a UX researcher and product designer for software applications. Through analysis, I imagine new futures using information, focus, and imagination. I resolve problems to increase business success and promote relevance. Interactively work with stakeholders and users to create software products that people love. I enjoy working with groups.
wonderlane@gmail.com 1-206-850-4452
Since 1998
Education
Master of Science - Information Management (MSIM)
Focus on Human-Centered Design
University of Washington, Seattle
The iSchool, Mary Gates Hall, graduated 2013
Informatics TA for Software Design
Student Representative to the Architectural Committee
Bachelor of Fine Arts in Art (BFA)
Cornish Institute of the Fine Arts
Seattle, Washington
Voted: Most Likely to Succeed
Cornell | User Experience Design 2022
Highline College | HTML5 CSS3 JavaScript
California State University
University of Alaska, Anchorage
Ceramic Class TA with Alex Duff Combs, Jr.
Editor & Designer: The Northern Light
MSIM Capstone Research
Culture and information become easier to approach and understand through design iterations that interact with the user.
Written and visual information create effective facets by interacting with end-users in the planning and ongoing stages – using surveys, tagging-term matching, comments, discussions, structure, interactivity, use trends, pattern-detection, and incorporating changes.
Savvy users use exact terms, and seek to describe the energy in tagging content.
Thesis, 2013
Research in Kathmandu, Nepal
University of Washington, Seattle
Experience Details
Working for Fortune 500 Firms:
Amazon
Bank of America
Boeing
Capital360 Bank
Comcast NBC Universal
Costco
Intel
Juniper Networks
LAUSD
Microsoft
Motorola Solutions
Premera Blue Cross
RealNetworks
State of Washington
University of Washington
Visa
and other clients ...
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Usability-Lab Studies
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Ethnographic Field Studies
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Participatory Design
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Focus Groups
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Interviews
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Usability Benchmarking
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Moderated Remote Usability Studies - globally
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Concept Testing
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Customer Feedback
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Desirability Studies
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Card Sorting
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Clickstream Analysis
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A/B Testing (aka “multivariate testing”)
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Email Surveys (or via Survey Monkey)
Performing mixed methods research:
In the following IT verticals -
• Cloud security
• Portals, for partners and customers
• Power BI dashboards & charts
• Education
• Enterprise architecture
• 4 global sales forecasting apps $100B+ USD
• Mobile/responsive apps
• Roadmap
• Business intelligence database
• High-end credit card registration and activation
• Windows product activation, security, & anti-piracy
• Social media; groups and members directory
• Streaming media, audio & video
• Planning, UML
• CRM and ERP
• Knowledgebase management
• Telecommunication
• Research; public education attendance & data visualization
• Information design
• Automated testing software
• E-commerce
• Vehicle reservation and ticketing
• Education sites
• Geo-location
• Server Notifiers
• Desktop applications
• Pre-sales presentations, staff training
• Marketing & branding
• Social media
• Customer identity
• Cell technology
• Insurance applications
• Order management and processing
• Employee purchase plan/home use plan
• Federated Search
• Software services
• Admin toolkit & controls
• Support software – incident tracking
• Broadcasting and cable television
• Gamification
• AI data bot
• Wizards & process design
• Content design and creation
• Write business processes
• Design infographics, icons
• Create presentations, learning materials, and annual reports
• Advertising