UX Design & Research Process
These link to an outline of UX design processes we use:
Tools: Adobe Suite Photoshop, Balsamiq, Figma, Zeplin, Axure, Slack, Visual Studio, notepad, HTML / CSS scripting, Microsoft Teams, Microsoft Office, social networks, Search, SEO, Illustration, photography, writing & creating content, Windows, Mac, UNIX, command-line interfaces, SDLC - Agile, Waterfall
Discovery
Communication preferences
Gather requirements
Heuristic Evaluation
Usability Review
Competitive Analysis
Stakeholder Interviews
User Interviews
Business process review
Document requirements
Competitive intelligence / market research
Document Design
Personas
Scenarios
Wireframes
User Journey Map
Information Architecture
Interaction Design
Visual Design
Security Plans / Reviews
Marketing plans
Release Timing
Recommendations
Sign offs
Design Specifications
Design Assets
High Fidelity wireframes
Visual / Interaction designs
Design & Interaction Style Guide
SLA comments
Iterate
Usability Testing
A/B Testing
Collect and analyze customer feedback
Analyze metrics
Iterative design planning
Governance
Store tagged project documents
Post mortem
Plan next sprint, phase, or version