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user experience research & design
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Design decisions
user experience research & design
MAKE it FAST
MAKE IT FUN
Designed Microsoft's $100 Billion USD sales forecasting & mobile app for global Internal use.
Moved e-commerce fulfillment for Microsoft to Costa Rica to significantly reduce costs and enhance profit, where it is today, saving millions of USD annually.
Designed an new business model for Microsoft's Partner Portal site significantly improving membership, reversing loss, by adding social networking and making the site personalize, as a B2C. The site accounts for 9% of Microsoft's annual revenue.
Designed Microsoft's eCommerce Order Management site/backend and edited the spec; with Blink, usability tested the new site reaching a 38% CSAT improvement among users tested.
Redesigned Amazon's main internal database interface application. Based on our research and findings, recommended a system-wide overhaul, which Amazon did, moving later to its own custom database.
Recommended multimillion-dollar improvements to security for Motorola, timed with new app to help customers. Lead design team designing 3 backend applications.
Lead UX design team for 3 of Boeing's Enterprise Architecture apps, and Tag Cube. Created preliminary Roadmap app designs for Boeing's AI tracking of the Mission to Mars 2032.
Recommended Microsoft make certifications public as individual badges.
Recommended accounts accept other authentication for Microsoft single signing accounts.
A few examples of strategic
business product research & design
UX Process:
Discover, Design, Develop, Deploy, Repeat
Designed, managed, and recommended updates on backend security applications for 3 Fortune 500 firms.
UX Design
Wonderlane Studios
user experience research & design
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STORIEs
user experience research & design
SOFTWARE Design Beyond Easy reach
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