We Build Digital Friendships
Companies we've worked with ...
Amazon
Bank of America
Boeing
Capital360 Bank
Comcast NBC Universal
Costco
Intel
Juniper Networks
LAUSD
Microsoft
Motorola Solutions
Premera Blue Cross
State of Washington
University of Washington
Visa ...
consulting for
Fortune 500 firms,
startups, orgs
Designed Microsoft's $100 Billion USD sales forecasting & mobile app for global Internal use.
Moved e-commerce fulfillment for Microsoft to Costa Rica to significantly reduce costs and enhance profit, where it is today, saving millions of USD annually.
Designed an new business model for Microsoft's Partner Portal site significantly improving membership, reversing loss, by adding social networking and making the site personalize, as a B2C. The site accounts for 9% of Microsoft's annual revenue.
Designed Microsoft's eCommerce Order Management site/backend and edited the spec; with Blink, usability tested the new site reaching a 38% CSAT improvement among users tested.
Redesigned Amazon's main internal database interface application. Based on our research and findings, recommended a system-wide overhaul, which Amazon did, moving later to its own custom database.
Recommended multimillion-dollar improvements to security for Motorola, timed with new app to help customers. Lead design team designing 3 backend applications.
Lead UX design team for 3 of Boeing's Enterprise Architecture apps, and Tag Cube. Created preliminary Roadmap app designs for Boeing's AI tracking of the Mission to Mars 2032.
Recommended Microsoft make certifications public as individual badges.
Recommended accounts accept other authentication for Microsoft single signing accounts.
UX Process:
Discover, Design, Develop, Deploy, Repeat
Designed, managed, and recommended updates on backend security applications for 3 Fortune 500 firms.
